Soft Serve & Frozen Drink Machine Repair in Charlotte, NC
Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
We repair them for ice cream shops, restaurants and convenience stores.
Signs your soft serve and frozen drink machine needs service
- Product too soft or runny
- Machine freezing up
- Beater not turning
- Leaking from the door
- Error codes
- Machine running warm
Why it fails — and how we fix it
Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.
- Refrigeration diagnosis and repair
- Drive belt and beater motor replacement
- Viscosity control calibration
- O-ring and gasket kits
- Control board repair
- Condenser cleaning
Technician tip
Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Prep Table & Sandwich UnitRestaurants
Sandwich unit lid won't stay open
- What we found
- Broken lid hinge pin
- What we did
- Replaced the hinge set and adjusted the lid
✓ Typically fixed the same day
- Walk-In FreezerRestaurants
Walk-in freezer iced solid, product softening
- What we found
- Defrost termination thermostat failed
- What we did
- Replaced the thermostat, defrosted the coil, confirmed -5°F
✓ Typically fixed in one visit
- Refrigerated Display CaseGrocery Stores & Supermarkets
Glass-door merchandiser fogging up
- What we found
- Door anti-sweat heater failed
- What we did
- Replaced the door heater and checked the controller
✓ Typically fixed in one visit
- Undercounter & Worktop RefrigeratorRestaurants
Chef base losing temperature during the rush
- What we found
- Front grille and condenser clogged with grease
- What we did
- Cleaned the condenser, replaced a worn drawer gasket
✓ Typically fixed in one visit
- Coffee & Beverage EquipmentCafés & Coffee Shops
Coffee brewer not hot
- What we found
- Scale-coated heating element
- What we did
- Replaced the element, descaled the tank
✓ Typically fixed in one visit
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
- Bar Cooler & Back BarBars & Nightclubs
Back-bar cooler bottles not cold
- What we found
- Thermostat out of calibration
- What we did
- Replaced the thermostat and set to 36°F
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Soft Serve & Frozen Drink Machine brands we repair
Common soft serve and frozen drink machine problems
Soft Serve & Frozen Drink Machine repair by city
- Soft Serve & Frozen Drink Machine repair in Ballantyne
- Soft Serve & Frozen Drink Machine repair in Pineville
- Soft Serve & Frozen Drink Machine repair in Matthews
- Soft Serve & Frozen Drink Machine repair in Mint Hill
- Soft Serve & Frozen Drink Machine repair in Stallings
- Soft Serve & Frozen Drink Machine repair in Indian Trail
- Soft Serve & Frozen Drink Machine repair in Weddington
- Soft Serve & Frozen Drink Machine repair in Wesley Chapel
- Soft Serve & Frozen Drink Machine repair in Waxhaw
- Soft Serve & Frozen Drink Machine repair in Monroe
- Soft Serve & Frozen Drink Machine repair in Fort Mill
- Soft Serve & Frozen Drink Machine repair in Uptown Charlotte
- Soft Serve & Frozen Drink Machine repair in South End
- Soft Serve & Frozen Drink Machine repair in Dilworth
- Soft Serve & Frozen Drink Machine repair in Myers Park
- Soft Serve & Frozen Drink Machine repair in SouthPark
- Soft Serve & Frozen Drink Machine repair in Plaza Midwood
- Soft Serve & Frozen Drink Machine repair in NoDa
- Soft Serve & Frozen Drink Machine repair in University City
- Soft Serve & Frozen Drink Machine repair in Steele Creek
- Soft Serve & Frozen Drink Machine repair in Cotswold
- Soft Serve & Frozen Drink Machine repair in Elizabeth
- Soft Serve & Frozen Drink Machine repair in Eastover
- Soft Serve & Frozen Drink Machine repair in Blakeney
- Soft Serve & Frozen Drink Machine repair in Piper Glen
- Soft Serve & Frozen Drink Machine repair in Providence Plantation
- Soft Serve & Frozen Drink Machine repair in Rea Farms
Businesses that rely on it
How it works
- Call or send the formTell us the equipment and the problem. A dispatcher calls you back.
- Technician arrivesFlat $135 service call. We diagnose and give you a written price.
- You approve the repair$50 off the repair when you booked online. Nothing is done without your OK.
- Covered by warranty30-day labor and 90-day parts on every repair.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my soft serve too runny?
Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.
Do you repair frozen beverage (slush) machines?
Yes.
How much is soft serve and frozen drink machine repair in Charlotte?
The service call is $135. You get a written repair price before work starts and $50 off the repair when you book online.
Which areas do you cover for soft serve and frozen drink machine repair?
Charlotte and its neighborhoods, Ballantyne, Pineville, Matthews, Mint Hill, Stallings, Indian Trail, Weddington, Wesley Chapel, Waxhaw, Monroe and Fort Mill, plus Concord, Huntersville, Cornelius, Davidson, Mooresville, Marvin, Indian Land and Tega Cay.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Charlotte and the surrounding area.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |