Soft Serve & Frozen Drink Machine Repair in Uptown Charlotte
When a soft serve and frozen drink machine goes down in Uptown Charlotte, food, sales and inspections are on the line.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Our technicians arrive with common parts and fix most problems on the first visit. Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do. We repair them for ice cream shops, restaurants and convenience stores.
Soft Serve & Frozen Drink Machine repair for Uptown Charlotte businesses
Uptown is Charlotte's densest commercial district: hotel kitchens, banquet halls, stadium concessions, bars and high-volume restaurants that can't afford downtime. We serve businesses near Tryon Street, the Epicentre and Bank of America Stadium, including ZIP codes 28202, 28244, 28280 in Mecklenburg County, NC.
If a repair is not worth the money, we tell you and quote the replacement — no Uptown Charlotte customer is pushed into a new unit they don't need. Because we also work in South End and Dilworth, a technician is often already nearby when a Uptown Charlotte business calls. Our technicians are in Uptown Charlotte most days of the week, so a call from a business on Bank of America Stadium usually fits into the same day's route. When a part is not on the truck, we order it the same day from Charlotte-area suppliers and come back to the Epicentre as soon as it arrives.
Signs you need soft serve and frozen drink machine repair
- Product too soft or runny
- Leaking from the door
- Error codes
- Machine running warm
- Machine freezing up
- Beater not turning
What our technicians do
Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.
- Control board repair
- Viscosity control calibration
- Refrigeration diagnosis and repair
- Condenser cleaning
- Drive belt and beater motor replacement
- O-ring and gasket kits
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
- Coffee & Beverage EquipmentCafés & Coffee Shops
Coffee brewer not hot
- What we found
- Scale-coated heating element
- What we did
- Replaced the element, descaled the tank
✓ Typically fixed in one visit
- Prep Table & Sandwich UnitPizzerias
Pizza prep table rail pans at 46°F
- What we found
- Dirty condenser and weak evaporator fan
- What we did
- Cleaned the condenser, replaced the fan motor, rail back to 39°F
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Undercounter & Worktop RefrigeratorRestaurants
Chef base losing temperature during the rush
- What we found
- Front grille and condenser clogged with grease
- What we did
- Cleaned the condenser, replaced a worn drawer gasket
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Soft Serve & Frozen Drink Machine brands we repair in Uptown Charlotte
Common problems
Who we serve in Uptown Charlotte
Soft Serve & Frozen Drink Machine repair nearby
Technician tip
Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my soft serve too runny?
Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.
Do you repair frozen beverage (slush) machines?
Yes.
How much does soft serve and frozen drink machine repair cost in Uptown Charlotte?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Uptown Charlotte?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28202?
Yes. We serve Uptown Charlotte and all of Uptown Charlotte, including ZIP codes 28202, 28244, 28280.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Uptown Charlotte.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |