Ice Machine Repair in Charlotte, NC
Bars, restaurants, hotels and healthcare facilities run through hundreds of pounds of ice a day.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
We repair modular, undercounter and self-contained ice machines, nugget and flake ice makers, remote condensers and the bins and dispensers that go with them.
Signs your ice machine needs service
- Machine not making ice or making very little
- Cubes small, cloudy, hollow or stuck together
- Ice freezing to the evaporator and not harvesting
- Water leaking from the machine or bin
- Error lights or flashing codes
- Bad taste or odor in the ice
Why it fails — and how we fix it
Ice machines fail for a short list of reasons: scale build-up on the evaporator, a bad water inlet valve or pump, a failing harvest assist, dirty air-cooled condensers, or a bad sensor or thermistor. We clean, descale and sanitize as part of the repair so the machine keeps producing.
- Diagnose error codes and control boards
- Descale, clean and sanitize evaporator and water system
- Replace water pumps, inlet valves and float switches
- Repair harvest assist, hot gas valves and sensors
- Clean or repair air- and water-cooled condensers
- Repair remote condensers and line sets
- Replace bin thermostats and ice thickness probes
- Water filter replacement
Technician tip
Schedule a cleaning and descale every 6 months — in Charlotte-area water, scale is the number one cause of low ice production.
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Refrigerated Display CaseGrocery Stores & Supermarkets
Glass-door merchandiser fogging up
- What we found
- Door anti-sweat heater failed
- What we did
- Replaced the door heater and checked the controller
✓ Typically fixed in one visit
- Condensing Unit & CompressorGrocery Stores & Supermarkets
Rooftop condensing unit tripping the breaker
- What we found
- Shorted condenser fan motor
- What we did
- Replaced the fan motor and checked electrical connections
✓ Typically fixed in one visit
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
- Griddle & CharbroilerFood Trucks
Griddle has a cold spot on one side
- What we found
- Clogged burner ports
- What we did
- Cleaned and adjusted the burner, checked the thermostat
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Ice Machine brands we repair
Common ice machine problems
Ice Machine repair by city
- Ice Machine repair in Ballantyne
- Ice Machine repair in Pineville
- Ice Machine repair in Matthews
- Ice Machine repair in Mint Hill
- Ice Machine repair in Stallings
- Ice Machine repair in Indian Trail
- Ice Machine repair in Weddington
- Ice Machine repair in Wesley Chapel
- Ice Machine repair in Waxhaw
- Ice Machine repair in Monroe
- Ice Machine repair in Fort Mill
- Ice Machine repair in Uptown Charlotte
- Ice Machine repair in South End
- Ice Machine repair in Dilworth
- Ice Machine repair in Myers Park
- Ice Machine repair in SouthPark
- Ice Machine repair in Plaza Midwood
- Ice Machine repair in NoDa
- Ice Machine repair in University City
- Ice Machine repair in Steele Creek
- Ice Machine repair in Cotswold
- Ice Machine repair in Elizabeth
- Ice Machine repair in Eastover
- Ice Machine repair in Blakeney
- Ice Machine repair in Piper Glen
- Ice Machine repair in Providence Plantation
- Ice Machine repair in Rea Farms
How it works
- Call or send the formTell us the equipment and the problem. A dispatcher calls you back.
- Technician arrivesFlat $135 service call. We diagnose and give you a written price.
- You approve the repair$50 off the repair when you booked online. Nothing is done without your OK.
- Covered by warranty30-day labor and 90-day parts on every repair.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
How often should a commercial ice machine be cleaned?
Manufacturers recommend at least every 6 months. High-volume bars and restaurants often benefit from every 3–4 months.
Why does my ice machine make ice but not drop it?
That is a harvest problem — usually scale on the evaporator, a weak harvest assist, a bad hot gas valve or a faulty sensor.
How much is ice machine repair in Charlotte?
The service call is $135. You get a written repair price before work starts and $50 off the repair when you book online.
Which areas do you cover for ice machine repair?
Charlotte and its neighborhoods, Ballantyne, Pineville, Matthews, Mint Hill, Stallings, Indian Trail, Weddington, Wesley Chapel, Waxhaw, Monroe and Fort Mill, plus Concord, Huntersville, Cornelius, Davidson, Mooresville, Marvin, Indian Land and Tega Cay.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Charlotte and the surrounding area.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |