Soft Serve & Frozen Drink Machine Repair in Matthews, NC
From downtown Matthews on Trade Street to Independence Boulevard (US-74), we provide soft serve and frozen drink machine repair for Matthews restaurants, cafés, bars and grocery stores.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do. We repair them for ice cream shops, restaurants and convenience stores.
Soft Serve & Frozen Drink Machine repair for Matthews businesses
Matthews combines a walkable downtown restaurant row with heavy retail along US-74 and a busy medical corridor. We serve businesses near downtown Matthews on Trade Street, Independence Boulevard (US-74) and Sycamore Commons, including ZIP codes 28104, 28105 in Mecklenburg County, NC.
Businesses in ZIP 28104 and 28105 can book online in 30 seconds, and the first available operator calls back during business hours. Summer heat in the Charlotte region pushes condensers and compressors to their limit; for Matthews kitchens we check airflow, coil condition and electrical parts on every visit. Many of our Matthews customers are along downtown Matthews on Trade Street and Matthews Township Parkway, where busy kitchens run soft serve and frozen drink machine equipment hard from open to close. When a part is not on the truck, we order it the same day from Charlotte-area suppliers and come back to Independence Boulevard (US-74) as soon as it arrives.
Signs you need soft serve and frozen drink machine repair
- Error codes
- Product too soft or runny
- Machine freezing up
- Machine running warm
- Leaking from the door
- Beater not turning
What our technicians do
Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.
- Viscosity control calibration
- Drive belt and beater motor replacement
- O-ring and gasket kits
- Control board repair
- Refrigeration diagnosis and repair
- Condenser cleaning
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Commercial OvenBakeries
Convection oven baking unevenly
- What we found
- Blower motor bearings worn
- What we did
- Replaced the convection blower motor
✓ Typically fixed in one visit
- Condensing Unit & CompressorGrocery Stores & Supermarkets
Rooftop condensing unit tripping the breaker
- What we found
- Shorted condenser fan motor
- What we did
- Replaced the fan motor and checked electrical connections
✓ Typically fixed in one visit
- Refrigerated Display CaseBakeries
Bakery display case warm at the front
- What we found
- Evaporator iced from a bad defrost timer
- What we did
- Replaced the timer, defrosted, verified temperatures
✓ Typically fixed in one visit
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
- Walk-In CoolerGrocery Stores & Supermarkets
Walk-in cooler slowly warming over several days
- What we found
- Condenser coil packed with dust and cottonwood; high head pressure
- What we did
- Deep-cleaned the condenser, checked charge and amperage
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Steamer, Kettle & Braising PanSchools & Universities
Steamer showing low-water alarm
- What we found
- Scaled water level probe
- What we did
- Cleaned the probe and delimed the generator
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Soft Serve & Frozen Drink Machine brands we repair in Matthews
Common problems
Who we serve in Matthews
Soft Serve & Frozen Drink Machine repair nearby
- Soft Serve & Frozen Drink Machine repair in Mint Hill
- Soft Serve & Frozen Drink Machine repair in Stallings
- Soft Serve & Frozen Drink Machine repair in Indian Trail
- Soft Serve & Frozen Drink Machine repair in Charlotte
- Soft Serve & Frozen Drink Machine repair in Weddington
- Soft Serve & Frozen Drink Machine repair in Pineville
Technician tip
Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my soft serve too runny?
Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.
Do you repair frozen beverage (slush) machines?
Yes.
How much does soft serve and frozen drink machine repair cost in Matthews, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Matthews?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28104?
Yes. We serve Matthews and all of Matthews, NC, including ZIP codes 28104, 28105.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Matthews, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |