Stoelting Soft Serve & Frozen Drink Machine Repair in Charlotte, NC
Need a Stoelting soft serve and frozen drink machine repaired? Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Our technicians service Stoelting soft serve and frozen drink machine units across Charlotte and nearby cities.
Common Stoelting soft serve and frozen drink machine problems
- Product too soft or runny
- Machine freezing up
- Beater not turning
- Leaking from the door
- Error codes
- Machine running warm
What we repair on Stoelting soft serve and frozen drink machine units
- Refrigeration diagnosis and repair
- Drive belt and beater motor replacement
- Viscosity control calibration
- O-ring and gasket kits
- Control board repair
- Condenser cleaning
Technician tip
Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Walk-In FreezerSchools & Universities
Ice building up on the freezer floor near the door
- What we found
- Torn door gasket and failed door-frame heater
- What we did
- Replaced the gasket and frame heater wire
✓ Typically fixed in one visit
- Commercial DishwasherRestaurants
Dishwasher not draining
- What we found
- Drain valve stuck with debris
- What we did
- Cleared and rebuilt the drain valve
✓ Typically fixed in one visit
- Commercial Range & CooktopRestaurants
Range pilots keep going out
- What we found
- Worn thermocouples on two burners
- What we did
- Replaced thermocouples, cleaned pilot assemblies
✓ Typically fixed in one visit
- Condensing Unit & CompressorGrocery Stores & Supermarkets
Rooftop condensing unit tripping the breaker
- What we found
- Shorted condenser fan motor
- What we did
- Replaced the fan motor and checked electrical connections
✓ Typically fixed in one visit
- Blast ChillerCatering & Commissary Kitchens
Blast chiller cycles taking too long
- What we found
- Food probe reading wrong and dirty condenser
- What we did
- Replaced the probe, cleaned the condenser
✓ Typically fixed in one visit
- Mixer, Slicer & Food PrepBakeries
Planetary mixer grinding in second speed
- What we found
- Worn transmission gear
- What we did
- Replaced the gear and lubricated the gearbox
✓ Usually needs a part ordered — two visits
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Other soft serve and frozen drink machine brands we repair
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my Stoelting soft serve and frozen drink machine not working?
The most common causes are: product too soft or runny; machine freezing up; beater not turning. A technician confirms the cause on site before quoting the repair.
Why is my soft serve too runny?
Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.
How much is Stoelting soft serve and frozen drink machine repair?
$135 service call with diagnosis, then a written price. $50 off the repair when booked online.