Open 7 days · Mon–Sat 8 AM–6 PM · Sun 10 AM–3 PMCommercial refrigeration & kitchen equipment repair · Charlotte, NC

Soft Serve & Frozen Drink Machine Repair in Waxhaw, NC

Looking for reliable soft serve and frozen drink machine repair near historic downtown Waxhaw on Main Street? We serve Waxhaw, NC with same-day service when available.

  • Licensed & insuredCommercial refrigeration and kitchen equipment technicians
  • $135 service callClear price before any work starts
  • $50 off your repairWhen you book online or mention the website
  • Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
  • Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
  • Same-day serviceWhen you call early — trucks stocked with common parts
$50 OFF your repair

Request service

Takes 30 seconds. We call you back during business hours.

Prefer to talk? Call (980) 983-2911

7 daysopen every week
89+brands repaired
36cities & neighborhoods
1–5 yrextended warranty options

Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do. We repair them for ice cream shops, restaurants and convenience stores.

Soft Serve & Frozen Drink Machine repair for Waxhaw businesses

Waxhaw's historic downtown restaurants and the shopping centers on NC-16 serve one of the fastest-growing parts of the Charlotte region. We serve businesses near historic downtown Waxhaw on Main Street, NC-16 (Providence Road South) and NC-75, including ZIP codes 28173 in Union County, NC.

Union County health inspectors check cold-holding at 41°F or below and hot-holding at 135°F or above — we repair your soft serve and frozen drink machine to hold those numbers. From quick-service counters near NC-75 to full kitchens near historic downtown Waxhaw on Main Street, Waxhaw businesses rely on us for soft serve and frozen drink machine work. Summer heat in the Charlotte region pushes condensers and compressors to their limit; for Waxhaw kitchens we check airflow, coil condition and electrical parts on every visit. If a repair is not worth the money, we tell you and quote the replacement — no Waxhaw customer is pushed into a new unit they don't need.

Signs you need soft serve and frozen drink machine repair

  • Leaking from the door
  • Beater not turning
  • Product too soft or runny
  • Machine running warm
  • Machine freezing up
  • Error codes

What our technicians do

Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.

  • Viscosity control calibration
  • Drive belt and beater motor replacement
  • Control board repair
  • O-ring and gasket kits
  • Refrigeration diagnosis and repair
  • Condenser cleaning

Save $50 on your repair

Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.

Typical jobs we handle

Examples of common repairs on commercial refrigeration and kitchen equipment.

Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.

Common problems

Technician tip

Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.

Our warranty

30 days

Labor warranty on every repair.

90 days

Parts warranty on every part we install.

1 · 3 · 5 years

Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.

Read the full warranty terms

Frequently asked questions

Why is my soft serve too runny?

Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.

Do you repair frozen beverage (slush) machines?

Yes.

How much does soft serve and frozen drink machine repair cost in Waxhaw, NC?

The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.

What are your hours in Waxhaw?

We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.

Do you serve ZIP code 28173?

Yes. We serve Waxhaw and all of Waxhaw, NC, including ZIP codes 28173.

Hours & contact

Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Waxhaw, NC.

Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com

Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.

Business hours (Eastern Time)
Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 6:00 PM
Saturday8:00 AM – 6:00 PM
Sunday10:00 AM – 3:00 PM

Equipment down? Get a technician on the way.

📞 (980) 983-2911 Request service