Soft Serve & Frozen Drink Machine Repair in Cotswold, Charlotte
Cotswold businesses call us for fast, honest soft serve and frozen drink machine repair.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
You get a flat $135 service call and a written price before any work starts. Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do. We repair them for ice cream shops, restaurants and convenience stores.
Soft Serve & Frozen Drink Machine repair for Cotswold businesses
Cotswold Village anchors a cluster of grocery stores, restaurants and cafés serving east Charlotte. We serve businesses near Cotswold Village shopping center, Randolph Road and Sharon Amity Road, including ZIP codes 28211 in Mecklenburg County, NC.
Many of our Cotswold customers are along Cotswold Village shopping center and Providence Road, where busy kitchens run soft serve and frozen drink machine equipment hard from open to close. Because we also work in SouthPark and Eastover, a technician is often already nearby when a Cotswold business calls. If a repair is not worth the money, we tell you and quote the replacement — no Cotswold customer is pushed into a new unit they don't need. Our technicians are in Cotswold most days of the week, so a call from a business on Sharon Amity Road usually fits into the same day's route.
Signs you need soft serve and frozen drink machine repair
- Product too soft or runny
- Beater not turning
- Machine freezing up
- Leaking from the door
- Machine running warm
- Error codes
What our technicians do
Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.
- Viscosity control calibration
- O-ring and gasket kits
- Drive belt and beater motor replacement
- Refrigeration diagnosis and repair
- Control board repair
- Condenser cleaning
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Commercial DishwasherHotels & Banquet Facilities
Dish machine final rinse at 160°F
- What we found
- Booster heater element burned out
- What we did
- Replaced the element, verified 180°F final rinse
✓ Typically fixed in one visit
- Refrigerated Display CaseGrocery Stores & Supermarkets
Glass-door merchandiser fogging up
- What we found
- Door anti-sweat heater failed
- What we did
- Replaced the door heater and checked the controller
✓ Typically fixed in one visit
- Draft Beer & Keg CoolerBreweries & Taprooms
Foamy pours on every tap
- What we found
- Glycol chiller pump failing, lines warming
- What we did
- Replaced the glycol pump and topped up glycol
✓ Typically fixed in one visit
- Griddle & CharbroilerFood Trucks
Griddle has a cold spot on one side
- What we found
- Clogged burner ports
- What we did
- Cleaned and adjusted the burner, checked the thermostat
✓ Typically fixed in one visit
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Commercial OvenPizzerias
Conveyor pizza oven not reaching temperature
- What we found
- Failed igniter and flame sensor
- What we did
- Replaced igniter and sensor, verified bake temperature
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Soft Serve & Frozen Drink Machine brands we repair in Cotswold
Common problems
Who we serve in Cotswold
Technician tip
Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my soft serve too runny?
Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.
Do you repair frozen beverage (slush) machines?
Yes.
How much does soft serve and frozen drink machine repair cost in Cotswold, Charlotte?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Cotswold?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28211?
Yes. We serve Cotswold and all of Cotswold, Charlotte, including ZIP codes 28211.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Cotswold, Charlotte.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |