Walk-In Freezer Repair in Charlotte, NC
A walk-in freezer should hold between -10°F and 0°F.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Freezers work harder than coolers: they rely on a timed defrost cycle, heated door frames and drain line heaters, and any one of those can fail and leave you with a block of ice and soft product.
Signs your walk-in freezer needs service
- Freezer above 0°F or ice cream turning soft
- Thick frost or ice on the evaporator
- Ice forming on the floor, door frame or ceiling
- Door frozen shut or hard to open
- Compressor running constantly
- Drain line frozen and water pooling
Why it fails — and how we fix it
We see the same pattern again and again — a defrost heater or timer fails, the coil ices solid, airflow stops and the box warms up even though the compressor never shuts off. We fix the root cause, clear the ice safely and check the refrigerant charge before we leave.
- Test defrost heaters, timers and termination thermostats
- Replace drain line heaters and clear drains
- Repair door frame heaters and pressure relief ports
- Replace evaporator and condenser fan motors
- Leak search, repair and recharge
- Compressor and condensing unit replacement
- Replace gaskets, strip curtains and hardware
- Controller and sensor replacement
Technician tip
If you see ice on the floor near the door, check the door gasket and frame heater first — that is the most common cause.
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Walk-In FreezerSchools & Universities
Ice building up on the freezer floor near the door
- What we found
- Torn door gasket and failed door-frame heater
- What we did
- Replaced the gasket and frame heater wire
✓ Typically fixed in one visit
- Walk-In FreezerIce Cream & Frozen Yogurt Shops
Freezer drain line frozen, water pooling
- What we found
- Drain line heater burned out
- What we did
- Installed a new drain line heater and cleared the line
✓ Typically fixed in one visit
- Walk-In FreezerRestaurants
Walk-in freezer iced solid, product softening
- What we found
- Defrost termination thermostat failed
- What we did
- Replaced the thermostat, defrosted the coil, confirmed -5°F
✓ Typically fixed in one visit
- Walk-In CoolerGrocery Stores & Supermarkets
Walk-in cooler slowly warming over several days
- What we found
- Condenser coil packed with dust and cottonwood; high head pressure
- What we did
- Deep-cleaned the condenser, checked charge and amperage
✓ Typically fixed in one visit
- Commercial DishwasherHotels & Banquet Facilities
Dish machine final rinse at 160°F
- What we found
- Booster heater element burned out
- What we did
- Replaced the element, verified 180°F final rinse
✓ Typically fixed in one visit
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Walk-In Freezer brands we repair
Common walk-in freezer problems
Walk-In Freezer repair by city
- Walk-In Freezer repair in Ballantyne
- Walk-In Freezer repair in Pineville
- Walk-In Freezer repair in Matthews
- Walk-In Freezer repair in Mint Hill
- Walk-In Freezer repair in Stallings
- Walk-In Freezer repair in Indian Trail
- Walk-In Freezer repair in Weddington
- Walk-In Freezer repair in Wesley Chapel
- Walk-In Freezer repair in Waxhaw
- Walk-In Freezer repair in Monroe
- Walk-In Freezer repair in Fort Mill
- Walk-In Freezer repair in Uptown Charlotte
- Walk-In Freezer repair in South End
- Walk-In Freezer repair in Dilworth
- Walk-In Freezer repair in Myers Park
- Walk-In Freezer repair in SouthPark
- Walk-In Freezer repair in Plaza Midwood
- Walk-In Freezer repair in NoDa
- Walk-In Freezer repair in University City
- Walk-In Freezer repair in Steele Creek
- Walk-In Freezer repair in Cotswold
- Walk-In Freezer repair in Elizabeth
- Walk-In Freezer repair in Eastover
- Walk-In Freezer repair in Blakeney
- Walk-In Freezer repair in Piper Glen
- Walk-In Freezer repair in Providence Plantation
- Walk-In Freezer repair in Rea Farms
How it works
- Call or send the formTell us the equipment and the problem. A dispatcher calls you back.
- Technician arrivesFlat $135 service call. We diagnose and give you a written price.
- You approve the repair$50 off the repair when you booked online. Nothing is done without your OK.
- Covered by warranty30-day labor and 90-day parts on every repair.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my walk-in freezer icing up?
Usually a failed defrost component (heater, timer or termination thermostat), a leaking door gasket that lets humid air in, or a frozen drain line. All three are repairable.
Is it worth repairing an older walk-in freezer?
The insulated box usually lasts decades. The refrigeration system is what wears out, and replacing a condensing unit or evaporator is far cheaper than a new walk-in.
How much is walk-in freezer repair in Charlotte?
The service call is $135. You get a written repair price before work starts and $50 off the repair when you book online.
Which areas do you cover for walk-in freezer repair?
Charlotte and its neighborhoods, Ballantyne, Pineville, Matthews, Mint Hill, Stallings, Indian Trail, Weddington, Wesley Chapel, Waxhaw, Monroe and Fort Mill, plus Concord, Huntersville, Cornelius, Davidson, Mooresville, Marvin, Indian Land and Tega Cay.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Charlotte and the surrounding area.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |