Soft Serve & Frozen Drink Machine Repair in University City, Charlotte
Looking for reliable soft serve and frozen drink machine repair near UNC Charlotte? We serve University City, Charlotte with same-day service when available.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do. We repair them for ice cream shops, restaurants and convenience stores.
Soft Serve & Frozen Drink Machine repair for University City businesses
University City's restaurants, hotels, campus dining and hospital kitchens serve tens of thousands of students and workers every day. We serve businesses near UNC Charlotte, J.W. Clay Boulevard and the Atrium Health University City campus, including ZIP codes 28262, 28213 in Mecklenburg County, NC.
We document every visit with the temperatures we measured and the parts we replaced, which helps University City managers with inspections and budgeting. Many of our University City customers are along UNC Charlotte and W.T. Harris Boulevard, where busy kitchens run soft serve and frozen drink machine equipment hard from open to close. If a repair is not worth the money, we tell you and quote the replacement — no University City customer is pushed into a new unit they don't need. Businesses in ZIP 28262 and 28213 can book online in 30 seconds, and the first available operator calls back during business hours.
Signs you need soft serve and frozen drink machine repair
- Product too soft or runny
- Beater not turning
- Machine freezing up
- Error codes
- Leaking from the door
- Machine running warm
What our technicians do
Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.
- Condenser cleaning
- Refrigeration diagnosis and repair
- O-ring and gasket kits
- Drive belt and beater motor replacement
- Control board repair
- Viscosity control calibration
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Blast ChillerCatering & Commissary Kitchens
Blast chiller cycles taking too long
- What we found
- Food probe reading wrong and dirty condenser
- What we did
- Replaced the probe, cleaned the condenser
✓ Typically fixed in one visit
- Commercial FryerRestaurants
Fryer won't heat before lunch
- What we found
- Weak thermopile
- What we did
- Replaced the thermopile and tested the gas valve
✓ Typically fixed in one visit
- Steamer, Kettle & Braising PanSchools & Universities
Steamer showing low-water alarm
- What we found
- Scaled water level probe
- What we did
- Cleaned the probe and delimed the generator
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Walk-In CoolerBreweries & Taprooms
Keg walk-in short-cycling on hot afternoons
- What we found
- Failed run capacitor and pitted contactor
- What we did
- Replaced capacitor and contactor, tested compressor under load
✓ Typically fixed in one visit
- Walk-In FreezerRestaurants
Walk-in freezer iced solid, product softening
- What we found
- Defrost termination thermostat failed
- What we did
- Replaced the thermostat, defrosted the coil, confirmed -5°F
✓ Typically fixed in one visit
- Commercial Range & CooktopRestaurants
Range pilots keep going out
- What we found
- Worn thermocouples on two burners
- What we did
- Replaced thermocouples, cleaned pilot assemblies
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Soft Serve & Frozen Drink Machine brands we repair in University City
Common problems
Who we serve in University City
Soft Serve & Frozen Drink Machine repair nearby
Technician tip
Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my soft serve too runny?
Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.
Do you repair frozen beverage (slush) machines?
Yes.
How much does soft serve and frozen drink machine repair cost in University City, Charlotte?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in University City?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28262?
Yes. We serve University City and all of University City, Charlotte, including ZIP codes 28262, 28213.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve University City, Charlotte.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |