Open 7 days · Mon–Sat 8 AM–6 PM · Sun 10 AM–3 PMCommercial refrigeration & kitchen equipment repair · Charlotte, NC

Soft Serve & Frozen Drink Machine Repair in University City, Charlotte

Looking for reliable soft serve and frozen drink machine repair near UNC Charlotte? We serve University City, Charlotte with same-day service when available.

  • Licensed & insuredCommercial refrigeration and kitchen equipment technicians
  • $135 service callClear price before any work starts
  • $50 off your repairWhen you book online or mention the website
  • Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
  • Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
  • Same-day serviceWhen you call early — trucks stocked with common parts
$50 OFF your repair

Request service

Takes 30 seconds. We call you back during business hours.

Prefer to talk? Call (980) 983-2911

7 daysopen every week
89+brands repaired
36cities & neighborhoods
1–5 yrextended warranty options

Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do. We repair them for ice cream shops, restaurants and convenience stores.

Soft Serve & Frozen Drink Machine repair for University City businesses

University City's restaurants, hotels, campus dining and hospital kitchens serve tens of thousands of students and workers every day. We serve businesses near UNC Charlotte, J.W. Clay Boulevard and the Atrium Health University City campus, including ZIP codes 28262, 28213 in Mecklenburg County, NC.

We document every visit with the temperatures we measured and the parts we replaced, which helps University City managers with inspections and budgeting. Many of our University City customers are along UNC Charlotte and W.T. Harris Boulevard, where busy kitchens run soft serve and frozen drink machine equipment hard from open to close. If a repair is not worth the money, we tell you and quote the replacement — no University City customer is pushed into a new unit they don't need. Businesses in ZIP 28262 and 28213 can book online in 30 seconds, and the first available operator calls back during business hours.

Signs you need soft serve and frozen drink machine repair

  • Product too soft or runny
  • Beater not turning
  • Machine freezing up
  • Error codes
  • Leaking from the door
  • Machine running warm

What our technicians do

Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.

  • Condenser cleaning
  • Refrigeration diagnosis and repair
  • O-ring and gasket kits
  • Drive belt and beater motor replacement
  • Control board repair
  • Viscosity control calibration

Save $50 on your repair

Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.

Typical jobs we handle

Examples of common repairs on commercial refrigeration and kitchen equipment.

Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.

Common problems

Technician tip

Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.

Our warranty

30 days

Labor warranty on every repair.

90 days

Parts warranty on every part we install.

1 · 3 · 5 years

Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.

Read the full warranty terms

Frequently asked questions

Why is my soft serve too runny?

Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.

Do you repair frozen beverage (slush) machines?

Yes.

How much does soft serve and frozen drink machine repair cost in University City, Charlotte?

The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.

What are your hours in University City?

We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.

Do you serve ZIP code 28262?

Yes. We serve University City and all of University City, Charlotte, including ZIP codes 28262, 28213.

Hours & contact

Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve University City, Charlotte.

Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com

Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.

Business hours (Eastern Time)
Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 6:00 PM
Saturday8:00 AM – 6:00 PM
Sunday10:00 AM – 3:00 PM

Equipment down? Get a technician on the way.

📞 (980) 983-2911 Request service