Open 7 days · Mon–Sat 8 AM–6 PM · Sun 10 AM–3 PMCommercial refrigeration & kitchen equipment repair · Charlotte, NC

Reach-In Freezer Repair in Charlotte, NC

Reach-in freezers keep fries, proteins and desserts at 0°F or below on the line.

  • Licensed & insuredCommercial refrigeration and kitchen equipment technicians
  • $135 service callClear price before any work starts
  • $50 off your repairWhen you book online or mention the website
  • Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
  • Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
  • Same-day serviceWhen you call early — trucks stocked with common parts
$50 OFF your repair

Request service

Takes 30 seconds. We call you back during business hours.

Prefer to talk? Call (980) 983-2911

7 daysopen every week
89+brands repaired
36cities & neighborhoods
1–5 yrextended warranty options

We repair single- and multi-door commercial freezers, including units with electronic controllers and automatic defrost.

Signs your reach-in freezer needs service

  • Product softening or above 0°F
  • Heavy frost on the coil or walls
  • Door hard to open or not sealing
  • Water or ice under the unit
  • Constant running
  • Controller showing alarms

Why it fails — and how we fix it

Freezers fail most often from defrost problems, failed fan motors, dirty condensers and worn door gaskets that let warm, humid air in. We restore temperature and fix what caused the failure.

  • Defrost system repair
  • Fan motor and controller replacement
  • Gasket and door heater replacement
  • Condenser cleaning
  • Leak repair and recharge
  • Compressor replacement

Technician tip

Don't block the air vent at the top of the cabinet with boxes — freezers need that airflow to defrost properly.

Save $50 on your repair

Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.

Typical jobs we handle

Examples of common repairs on commercial refrigeration and kitchen equipment.

Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.

Common reach-in freezer problems

How it works

  1. Call or send the formTell us the equipment and the problem. A dispatcher calls you back.
  2. Technician arrivesFlat $135 service call. We diagnose and give you a written price.
  3. You approve the repair$50 off the repair when you booked online. Nothing is done without your OK.
  4. Covered by warranty30-day labor and 90-day parts on every repair.

Our warranty

30 days

Labor warranty on every repair.

90 days

Parts warranty on every part we install.

1 · 3 · 5 years

Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.

Read the full warranty terms

Frequently asked questions

Why does my commercial freezer keep frosting up?

Usually a defrost failure or a door gasket that no longer seals. Both are routine repairs.

Should I unplug the freezer to defrost it?

Only as a temporary fix. If it ices up again in a few days, a defrost part has failed and needs to be replaced.

How much is reach-in freezer repair in Charlotte?

The service call is $135. You get a written repair price before work starts and $50 off the repair when you book online.

Which areas do you cover for reach-in freezer repair?

Charlotte and its neighborhoods, Ballantyne, Pineville, Matthews, Mint Hill, Stallings, Indian Trail, Weddington, Wesley Chapel, Waxhaw, Monroe and Fort Mill, plus Concord, Huntersville, Cornelius, Davidson, Mooresville, Marvin, Indian Land and Tega Cay.

Hours & contact

Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Charlotte and the surrounding area.

Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com

Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.

Business hours (Eastern Time)
Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 6:00 PM
Saturday8:00 AM – 6:00 PM
Sunday10:00 AM – 3:00 PM

Equipment down? Get a technician on the way.

📞 (980) 983-2911 Request service