Soft Serve & Frozen Drink Machine Repair in Elizabeth, Charlotte
Looking for reliable soft serve and frozen drink machine repair near Elizabeth Avenue? We serve Elizabeth, Charlotte with same-day service when available.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do. We repair them for ice cream shops, restaurants and convenience stores.
Soft Serve & Frozen Drink Machine repair for Elizabeth businesses
Elizabeth's restaurants and bars sit next to a major hospital and college campus with large institutional kitchens. We serve businesses near Elizabeth Avenue, 7th Street and Novant Health Presbyterian Medical Center, including ZIP codes 28204 in Mecklenburg County, NC.
Mecklenburg County health inspectors check cold-holding at 41°F or below and hot-holding at 135°F or above — we repair your soft serve and frozen drink machine to hold those numbers. Businesses in ZIP 28204 can book online in 30 seconds, and the first available operator calls back during business hours. If a repair is not worth the money, we tell you and quote the replacement — no Elizabeth customer is pushed into a new unit they don't need. We document every visit with the temperatures we measured and the parts we replaced, which helps Elizabeth managers with inspections and budgeting.
Signs you need soft serve and frozen drink machine repair
- Machine running warm
- Leaking from the door
- Product too soft or runny
- Beater not turning
- Error codes
- Machine freezing up
What our technicians do
Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.
- O-ring and gasket kits
- Control board repair
- Drive belt and beater motor replacement
- Condenser cleaning
- Refrigeration diagnosis and repair
- Viscosity control calibration
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Walk-In FreezerRestaurants
Walk-in freezer iced solid, product softening
- What we found
- Defrost termination thermostat failed
- What we did
- Replaced the thermostat, defrosted the coil, confirmed -5°F
✓ Typically fixed in one visit
- Commercial DishwasherRestaurants
Dishwasher not draining
- What we found
- Drain valve stuck with debris
- What we did
- Cleared and rebuilt the drain valve
✓ Typically fixed in one visit
- Refrigerated Display CaseGrocery Stores & Supermarkets
Glass-door merchandiser fogging up
- What we found
- Door anti-sweat heater failed
- What we did
- Replaced the door heater and checked the controller
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Reach-In RefrigeratorCafés & Coffee Shops
Dairy reach-in warm at the top shelf
- What we found
- Evaporator fan blade cracked, poor airflow
- What we did
- Replaced fan blade and motor, rebalanced airflow
✓ Typically fixed in one visit
- Condensing Unit & CompressorGrocery Stores & Supermarkets
Rooftop condensing unit tripping the breaker
- What we found
- Shorted condenser fan motor
- What we did
- Replaced the fan motor and checked electrical connections
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Soft Serve & Frozen Drink Machine brands we repair in Elizabeth
Common problems
Who we serve in Elizabeth
Technician tip
Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my soft serve too runny?
Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.
Do you repair frozen beverage (slush) machines?
Yes.
How much does soft serve and frozen drink machine repair cost in Elizabeth, Charlotte?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Elizabeth?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28204?
Yes. We serve Elizabeth and all of Elizabeth, Charlotte, including ZIP codes 28204.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Elizabeth, Charlotte.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |