Open 7 days · Mon–Sat 8 AM–6 PM · Sun 10 AM–3 PMCommercial refrigeration & kitchen equipment repair · Charlotte, NC

Soft Serve & Frozen Drink Machine Repair in Steele Creek, Charlotte

Need soft serve and frozen drink machine repair in Steele Creek, Charlotte? We send commercial technicians to restaurants, bars, stores and institutional kitchens across Steele Creek every week.

  • Licensed & insuredCommercial refrigeration and kitchen equipment technicians
  • $135 service callClear price before any work starts
  • $50 off your repairWhen you book online or mention the website
  • Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
  • Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
  • Same-day serviceWhen you call early — trucks stocked with common parts
$50 OFF your repair

Request service

Takes 30 seconds. We call you back during business hours.

Prefer to talk? Call (980) 983-2911

7 daysopen every week
89+brands repaired
36cities & neighborhoods
1–5 yrextended warranty options

Soft serve, shake, frozen yogurt and frozen beverage machines combine refrigeration and mechanical parts — exactly what our technicians do. We repair them for ice cream shops, restaurants and convenience stores.

Soft Serve & Frozen Drink Machine repair for Steele Creek businesses

Steele Creek combines outlet shopping and new restaurants with warehouses and food distribution facilities near the airport and I-485. We serve businesses near Charlotte Premium Outlets, Steele Creek Road and the I-485 and South Tryon interchange, including ZIP codes 28273, 28278 in Mecklenburg County, NC.

If a repair is not worth the money, we tell you and quote the replacement — no Steele Creek customer is pushed into a new unit they don't need. From quick-service counters near the I-485 and South Tryon interchange to full kitchens near Charlotte Premium Outlets, Steele Creek businesses rely on us for soft serve and frozen drink machine work. Many of our Steele Creek customers are along Charlotte Premium Outlets and the Westinghouse Boulevard industrial area, where busy kitchens run soft serve and frozen drink machine equipment hard from open to close. When a part is not on the truck, we order it the same day from Charlotte-area suppliers and come back to Steele Creek Road as soon as it arrives.

Signs you need soft serve and frozen drink machine repair

  • Leaking from the door
  • Machine running warm
  • Error codes
  • Product too soft or runny
  • Beater not turning
  • Machine freezing up

What our technicians do

Product too soft or too hard, freeze-ups, drive belts, beater motors and refrigeration faults are the main problems.

  • Condenser cleaning
  • Refrigeration diagnosis and repair
  • Viscosity control calibration
  • Control board repair
  • O-ring and gasket kits
  • Drive belt and beater motor replacement

Save $50 on your repair

Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.

Typical jobs we handle

Examples of common repairs on commercial refrigeration and kitchen equipment.

Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.

Common problems

Technician tip

Replace O-rings and seals on schedule — a few dollars of rubber protects the whole machine.

Our warranty

30 days

Labor warranty on every repair.

90 days

Parts warranty on every part we install.

1 · 3 · 5 years

Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.

Read the full warranty terms

Frequently asked questions

Why is my soft serve too runny?

Low refrigeration capacity, a dirty condenser or viscosity settings out of adjustment.

Do you repair frozen beverage (slush) machines?

Yes.

How much does soft serve and frozen drink machine repair cost in Steele Creek, Charlotte?

The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.

What are your hours in Steele Creek?

We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.

Do you serve ZIP code 28273?

Yes. We serve Steele Creek and all of Steele Creek, Charlotte, including ZIP codes 28273, 28278.

Hours & contact

Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Steele Creek, Charlotte.

Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com

Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.

Business hours (Eastern Time)
Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 6:00 PM
Saturday8:00 AM – 6:00 PM
Sunday10:00 AM – 3:00 PM

Equipment down? Get a technician on the way.

📞 (980) 983-2911 Request service