Ice Machine Repair in Elizabeth, Charlotte
Our ice machine repair service covers all of Elizabeth, Charlotte.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
We know the local businesses, the building types and how hot a Elizabeth kitchen gets in July. Bars, restaurants, hotels and healthcare facilities run through hundreds of pounds of ice a day. We repair modular, undercounter and self-contained ice machines, nugget and flake ice makers, remote condensers and the bins and dispensers that go with them.
Ice Machine repair for Elizabeth businesses
Elizabeth's restaurants and bars sit next to a major hospital and college campus with large institutional kitchens. We serve businesses near Elizabeth Avenue, 7th Street and Novant Health Presbyterian Medical Center, including ZIP codes 28204 in Mecklenburg County, NC.
Because we also work in Uptown Charlotte and Plaza Midwood, a technician is often already nearby when a Elizabeth business calls. Many of our Elizabeth customers are along Elizabeth Avenue and CPCC Central Campus, where busy kitchens run ice machine equipment hard from open to close. Our technicians are in Elizabeth most days of the week, so a call from a business on Novant Health Presbyterian Medical Center usually fits into the same day's route. When a part is not on the truck, we order it the same day from Charlotte-area suppliers and come back to 7th Street as soon as it arrives.
Signs you need ice machine repair
- Machine not making ice or making very little
- Ice freezing to the evaporator and not harvesting
- Error lights or flashing codes
- Water leaking from the machine or bin
- Cubes small, cloudy, hollow or stuck together
- Bad taste or odor in the ice
What our technicians do
Ice machines fail for a short list of reasons: scale build-up on the evaporator, a bad water inlet valve or pump, a failing harvest assist, dirty air-cooled condensers, or a bad sensor or thermistor. We clean, descale and sanitize as part of the repair so the machine keeps producing.
- Replace bin thermostats and ice thickness probes
- Diagnose error codes and control boards
- Clean or repair air- and water-cooled condensers
- Water filter replacement
- Replace water pumps, inlet valves and float switches
- Repair remote condensers and line sets
- Repair harvest assist, hot gas valves and sensors
- Descale, clean and sanitize evaporator and water system
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Commercial OvenPizzerias
Conveyor pizza oven not reaching temperature
- What we found
- Failed igniter and flame sensor
- What we did
- Replaced igniter and sensor, verified bake temperature
✓ Typically fixed in one visit
- Undercounter & Worktop RefrigeratorRestaurants
Chef base losing temperature during the rush
- What we found
- Front grille and condenser clogged with grease
- What we did
- Cleaned the condenser, replaced a worn drawer gasket
✓ Typically fixed in one visit
- Walk-In CoolerRestaurants
Walk-in cooler at 48°F before dinner service
- What we found
- Evaporator fan motor seized; coil starting to ice
- What we did
- Replaced the fan motor, cleared the coil, verified 36°F box temperature
✓ Typically fixed in one visit
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Ice Machine brands we repair in Elizabeth
Who we serve in Elizabeth
- Restaurants in Elizabeth
- Cafés & Coffee Shops in Elizabeth
- Bars & Nightclubs in Elizabeth
- Breweries & Taprooms in Elizabeth
- Grocery Stores & Supermarkets in Elizabeth
- Convenience Stores & Gas Stations in Elizabeth
- Hotels & Banquet Facilities in Elizabeth
- Hospitals & Senior Living in Elizabeth
- Country Clubs & Event Venues in Elizabeth
Technician tip
Schedule a cleaning and descale every 6 months — in Charlotte-area water, scale is the number one cause of low ice production.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
How often should a commercial ice machine be cleaned?
Manufacturers recommend at least every 6 months. High-volume bars and restaurants often benefit from every 3–4 months.
Why does my ice machine make ice but not drop it?
That is a harvest problem — usually scale on the evaporator, a weak harvest assist, a bad hot gas valve or a faulty sensor.
How much does ice machine repair cost in Elizabeth, Charlotte?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Elizabeth?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28204?
Yes. We serve Elizabeth and all of Elizabeth, Charlotte, including ZIP codes 28204.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Elizabeth, Charlotte.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |