Ice Machine Repair in South End, Charlotte
Looking for reliable ice machine repair near the Rail Trail? We serve South End, Charlotte with same-day service when available.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Bars, restaurants, hotels and healthcare facilities run through hundreds of pounds of ice a day. We repair modular, undercounter and self-contained ice machines, nugget and flake ice makers, remote condensers and the bins and dispensers that go with them.
Ice Machine repair for South End businesses
South End is packed with breweries, taprooms, cafés and new restaurants along the light rail — draft systems, ice machines and bar coolers are everywhere. We serve businesses near the Rail Trail, Camden Road and South Boulevard, including ZIP codes 28203 in Mecklenburg County, NC.
We document every visit with the temperatures we measured and the parts we replaced, which helps South End managers with inspections and budgeting. Mecklenburg County health inspectors check cold-holding at 41°F or below and hot-holding at 135°F or above — we repair your ice machine to hold those numbers. Businesses in ZIP 28203 can book online in 30 seconds, and the first available operator calls back during business hours. From quick-service counters near South Boulevard to full kitchens near the Rail Trail, South End businesses rely on us for ice machine work.
Signs you need ice machine repair
- Cubes small, cloudy, hollow or stuck together
- Machine not making ice or making very little
- Bad taste or odor in the ice
- Error lights or flashing codes
- Water leaking from the machine or bin
- Ice freezing to the evaporator and not harvesting
What our technicians do
Ice machines fail for a short list of reasons: scale build-up on the evaporator, a bad water inlet valve or pump, a failing harvest assist, dirty air-cooled condensers, or a bad sensor or thermistor. We clean, descale and sanitize as part of the repair so the machine keeps producing.
- Descale, clean and sanitize evaporator and water system
- Repair remote condensers and line sets
- Water filter replacement
- Diagnose error codes and control boards
- Clean or repair air- and water-cooled condensers
- Replace water pumps, inlet valves and float switches
- Repair harvest assist, hot gas valves and sensors
- Replace bin thermostats and ice thickness probes
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Blast ChillerCatering & Commissary Kitchens
Blast chiller cycles taking too long
- What we found
- Food probe reading wrong and dirty condenser
- What we did
- Replaced the probe, cleaned the condenser
✓ Typically fixed in one visit
- Undercounter & Worktop RefrigeratorRestaurants
Chef base losing temperature during the rush
- What we found
- Front grille and condenser clogged with grease
- What we did
- Cleaned the condenser, replaced a worn drawer gasket
✓ Typically fixed in one visit
- Reach-In RefrigeratorCafés & Coffee Shops
Dairy reach-in warm at the top shelf
- What we found
- Evaporator fan blade cracked, poor airflow
- What we did
- Replaced fan blade and motor, rebalanced airflow
✓ Typically fixed in one visit
- Food Warmer & Holding CabinetCountry Clubs & Event Venues
Holding cabinet not heating before an event
- What we found
- Failed heating element
- What we did
- Replaced the element and tested the thermostat
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Ice Machine brands we repair in South End
Who we serve in South End
- Restaurants in South End
- Cafés & Coffee Shops in South End
- Bars & Nightclubs in South End
- Breweries & Taprooms in South End
- Grocery Stores & Supermarkets in South End
- Convenience Stores & Gas Stations in South End
- Hotels & Banquet Facilities in South End
- Hospitals & Senior Living in South End
- Country Clubs & Event Venues in South End
Technician tip
Schedule a cleaning and descale every 6 months — in Charlotte-area water, scale is the number one cause of low ice production.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
How often should a commercial ice machine be cleaned?
Manufacturers recommend at least every 6 months. High-volume bars and restaurants often benefit from every 3–4 months.
Why does my ice machine make ice but not drop it?
That is a harvest problem — usually scale on the evaporator, a weak harvest assist, a bad hot gas valve or a faulty sensor.
How much does ice machine repair cost in South End, Charlotte?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in South End?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28203?
Yes. We serve South End and all of South End, Charlotte, including ZIP codes 28203.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve South End, Charlotte.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |