Ice Machine Repair in Ballantyne, NC
Our ice machine repair service covers all of Ballantyne, NC.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
We know the local businesses, the building types and how hot a Ballantyne kitchen gets in July. Bars, restaurants, hotels and healthcare facilities run through hundreds of pounds of ice a day. We repair modular, undercounter and self-contained ice machines, nugget and flake ice makers, remote condensers and the bins and dispensers that go with them.
Ice Machine repair for Ballantyne businesses
Ballantyne mixes corporate campuses, hotels, corporate cafeterias and a dense row of restaurants along Johnston Road. We serve businesses near Ballantyne Corporate Park, Johnston Road and Ballantyne Village, including ZIP codes 28277 in Mecklenburg County, NC.
Businesses in ZIP 28277 can book online in 30 seconds, and the first available operator calls back during business hours. Summer heat in the Charlotte region pushes condensers and compressors to their limit; for Ballantyne kitchens we check airflow, coil condition and electrical parts on every visit. Our technicians are in Ballantyne most days of the week, so a call from a business on Ballantyne Village usually fits into the same day's route. If a repair is not worth the money, we tell you and quote the replacement — no Ballantyne customer is pushed into a new unit they don't need.
Signs you need ice machine repair
- Ice freezing to the evaporator and not harvesting
- Error lights or flashing codes
- Water leaking from the machine or bin
- Cubes small, cloudy, hollow or stuck together
- Bad taste or odor in the ice
- Machine not making ice or making very little
What our technicians do
Ice machines fail for a short list of reasons: scale build-up on the evaporator, a bad water inlet valve or pump, a failing harvest assist, dirty air-cooled condensers, or a bad sensor or thermistor. We clean, descale and sanitize as part of the repair so the machine keeps producing.
- Diagnose error codes and control boards
- Clean or repair air- and water-cooled condensers
- Repair harvest assist, hot gas valves and sensors
- Repair remote condensers and line sets
- Descale, clean and sanitize evaporator and water system
- Replace water pumps, inlet valves and float switches
- Replace bin thermostats and ice thickness probes
- Water filter replacement
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Reach-In RefrigeratorRestaurants
Two-door reach-in at 45°F on the line
- What we found
- Condenser fan motor not running
- What we did
- Replaced the condenser fan motor and cleaned the coil
✓ Typically fixed in one visit
- Commercial Range & CooktopRestaurants
Range pilots keep going out
- What we found
- Worn thermocouples on two burners
- What we did
- Replaced thermocouples, cleaned pilot assemblies
✓ Typically fixed in one visit
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Walk-In CoolerRestaurants
Walk-in cooler at 48°F before dinner service
- What we found
- Evaporator fan motor seized; coil starting to ice
- What we did
- Replaced the fan motor, cleared the coil, verified 36°F box temperature
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Ice Machine brands we repair in Ballantyne
Who we serve in Ballantyne
- Restaurants in Ballantyne
- Cafés & Coffee Shops in Ballantyne
- Bars & Nightclubs in Ballantyne
- Breweries & Taprooms in Ballantyne
- Grocery Stores & Supermarkets in Ballantyne
- Convenience Stores & Gas Stations in Ballantyne
- Hotels & Banquet Facilities in Ballantyne
- Hospitals & Senior Living in Ballantyne
- Country Clubs & Event Venues in Ballantyne
Technician tip
Schedule a cleaning and descale every 6 months — in Charlotte-area water, scale is the number one cause of low ice production.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
How often should a commercial ice machine be cleaned?
Manufacturers recommend at least every 6 months. High-volume bars and restaurants often benefit from every 3–4 months.
Why does my ice machine make ice but not drop it?
That is a harvest problem — usually scale on the evaporator, a weak harvest assist, a bad hot gas valve or a faulty sensor.
How much does ice machine repair cost in Ballantyne, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Ballantyne?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28277?
Yes. We serve Ballantyne and all of Ballantyne, NC, including ZIP codes 28277.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Ballantyne, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |