Open 7 days · Mon–Sat 8 AM–6 PM · Sun 10 AM–3 PMCommercial refrigeration & kitchen equipment repair · Charlotte, NC

Ice Machine Making Small or Cloudy Cubes — Causes & Fix

Ice Machine Making Small or Cloudy Cubes? Here are the most likely causes, what you can safely do right now, and when to call a technician.

  • Licensed & insuredCommercial refrigeration and kitchen equipment technicians
  • $135 service callClear price before any work starts
  • $50 off your repairWhen you book online or mention the website
  • Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
  • Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
  • Same-day serviceWhen you call early — trucks stocked with common parts
$50 OFF your repair

Request service

Takes 30 seconds. We call you back during business hours.

Prefer to talk? Call (980) 983-2911

7 daysopen every week
89+brands repaired
36cities & neighborhoods
1–5 yrextended warranty options

We repair this every week across Charlotte — $135 service call · $50 off repair.

Most likely causes

  • Low water flow or clogged filter
  • Scale build-up
  • Bad ice thickness sensor
  • Low refrigerant

What to do right now

  • Change the water filter
  • Check water pressure
  • Schedule a cleaning and descale

When to call

If the problem comes back, product is above safe temperature, or the fix involves refrigerant, gas or electrical parts, call a technician. Ice machines fail for a short list of reasons: scale build-up on the evaporator, a bad water inlet valve or pump, a failing harvest assist, dirty air-cooled condensers, or a bad sensor or thermistor. We clean, descale and sanitize as part of the repair so the machine keeps producing.

Save $50 on your repair

Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.

Typical jobs we handle

Examples of common repairs on commercial refrigeration and kitchen equipment.

Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.

Frequently asked questions

Why is my ice machine small cubes?

Most often: low water flow or clogged filter; scale build-up; bad ice thickness sensor; low refrigerant.

Can I fix it myself?

Simple checks are safe: change the water filter; check water pressure. Refrigerant, gas and electrical repairs should be done by a licensed technician.

How fast can you come?

Same-day service is often available. Hours: Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time).

Equipment down? Get a technician on the way.

📞 (980) 983-2911 Request service