Ice Machine Repair in Monroe, NC
From downtown Monroe on Main Street to Roosevelt Boulevard (US-74), we provide ice machine repair for Monroe restaurants, cafés, bars and grocery stores.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Bars, restaurants, hotels and healthcare facilities run through hundreds of pounds of ice a day. We repair modular, undercounter and self-contained ice machines, nugget and flake ice makers, remote condensers and the bins and dispensers that go with them.
Ice Machine repair for Monroe businesses
Monroe is the Union County seat, with food manufacturing, a hospital, schools and a long restaurant and grocery corridor along US-74. We serve businesses near downtown Monroe on Main Street, Roosevelt Boulevard (US-74) and the Charlotte–Monroe Executive Airport area, including ZIP codes 28110, 28112 in Union County, NC.
Union County health inspectors check cold-holding at 41°F or below and hot-holding at 135°F or above — we repair your ice machine to hold those numbers. Many of our Monroe customers are along downtown Monroe on Main Street and the Atrium Health Union campus, where busy kitchens run ice machine equipment hard from open to close. Businesses in ZIP 28110 and 28112 can book online in 30 seconds, and the first available operator calls back during business hours. Our technicians are in Monroe most days of the week, so a call from a business on the Charlotte–Monroe Executive Airport area usually fits into the same day's route.
Signs you need ice machine repair
- Cubes small, cloudy, hollow or stuck together
- Bad taste or odor in the ice
- Water leaking from the machine or bin
- Ice freezing to the evaporator and not harvesting
- Machine not making ice or making very little
- Error lights or flashing codes
What our technicians do
Ice machines fail for a short list of reasons: scale build-up on the evaporator, a bad water inlet valve or pump, a failing harvest assist, dirty air-cooled condensers, or a bad sensor or thermistor. We clean, descale and sanitize as part of the repair so the machine keeps producing.
- Replace water pumps, inlet valves and float switches
- Replace bin thermostats and ice thickness probes
- Diagnose error codes and control boards
- Repair remote condensers and line sets
- Repair harvest assist, hot gas valves and sensors
- Descale, clean and sanitize evaporator and water system
- Clean or repair air- and water-cooled condensers
- Water filter replacement
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Commercial OvenPizzerias
Conveyor pizza oven not reaching temperature
- What we found
- Failed igniter and flame sensor
- What we did
- Replaced igniter and sensor, verified bake temperature
✓ Typically fixed in one visit
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Coffee & Beverage EquipmentCafés & Coffee Shops
Coffee brewer not hot
- What we found
- Scale-coated heating element
- What we did
- Replaced the element, descaled the tank
✓ Typically fixed in one visit
- Walk-In FreezerRestaurants
Walk-in freezer iced solid, product softening
- What we found
- Defrost termination thermostat failed
- What we did
- Replaced the thermostat, defrosted the coil, confirmed -5°F
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Who we serve in Monroe
- Restaurants in Monroe
- Cafés & Coffee Shops in Monroe
- Bars & Nightclubs in Monroe
- Breweries & Taprooms in Monroe
- Grocery Stores & Supermarkets in Monroe
- Convenience Stores & Gas Stations in Monroe
- Hotels & Banquet Facilities in Monroe
- Hospitals & Senior Living in Monroe
- Country Clubs & Event Venues in Monroe
Technician tip
Schedule a cleaning and descale every 6 months — in Charlotte-area water, scale is the number one cause of low ice production.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
How often should a commercial ice machine be cleaned?
Manufacturers recommend at least every 6 months. High-volume bars and restaurants often benefit from every 3–4 months.
Why does my ice machine make ice but not drop it?
That is a harvest problem — usually scale on the evaporator, a weak harvest assist, a bad hot gas valve or a faulty sensor.
How much does ice machine repair cost in Monroe, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Monroe?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28110?
Yes. We serve Monroe and all of Monroe, NC, including ZIP codes 28110, 28112.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Monroe, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |