Reach-In Freezer Repair in Matthews, NC
Our reach-in freezer repair service covers all of Matthews, NC.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
We know the local businesses, the building types and how hot a Matthews kitchen gets in July. Reach-in freezers keep fries, proteins and desserts at 0°F or below on the line. We repair single- and multi-door commercial freezers, including units with electronic controllers and automatic defrost.
Reach-In Freezer repair for Matthews businesses
Matthews combines a walkable downtown restaurant row with heavy retail along US-74 and a busy medical corridor. We serve businesses near downtown Matthews on Trade Street, Independence Boulevard (US-74) and Sycamore Commons, including ZIP codes 28104, 28105 in Mecklenburg County, NC.
If a repair is not worth the money, we tell you and quote the replacement — no Matthews customer is pushed into a new unit they don't need. Mecklenburg County health inspectors check cold-holding at 41°F or below and hot-holding at 135°F or above — we repair your reach-in freezer to hold those numbers. When a part is not on the truck, we order it the same day from Charlotte-area suppliers and come back to Independence Boulevard (US-74) as soon as it arrives. Because we also work in Mint Hill and Stallings, a technician is often already nearby when a Matthews business calls.
Signs you need reach-in freezer repair
- Controller showing alarms
- Door hard to open or not sealing
- Water or ice under the unit
- Constant running
- Heavy frost on the coil or walls
- Product softening or above 0°F
What our technicians do
Freezers fail most often from defrost problems, failed fan motors, dirty condensers and worn door gaskets that let warm, humid air in. We restore temperature and fix what caused the failure.
- Defrost system repair
- Leak repair and recharge
- Condenser cleaning
- Fan motor and controller replacement
- Compressor replacement
- Gasket and door heater replacement
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
- Condensing Unit & CompressorGrocery Stores & Supermarkets
Rooftop condensing unit tripping the breaker
- What we found
- Shorted condenser fan motor
- What we did
- Replaced the fan motor and checked electrical connections
✓ Typically fixed in one visit
- Blast ChillerCatering & Commissary Kitchens
Blast chiller cycles taking too long
- What we found
- Food probe reading wrong and dirty condenser
- What we did
- Replaced the probe, cleaned the condenser
✓ Typically fixed in one visit
- Griddle & CharbroilerFood Trucks
Griddle has a cold spot on one side
- What we found
- Clogged burner ports
- What we did
- Cleaned and adjusted the burner, checked the thermostat
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Walk-In FreezerRestaurants
Walk-in freezer iced solid, product softening
- What we found
- Defrost termination thermostat failed
- What we did
- Replaced the thermostat, defrosted the coil, confirmed -5°F
✓ Typically fixed in one visit
- Commercial OvenBakeries
Convection oven baking unevenly
- What we found
- Blower motor bearings worn
- What we did
- Replaced the convection blower motor
✓ Typically fixed in one visit
- Reach-In RefrigeratorCafés & Coffee Shops
Dairy reach-in warm at the top shelf
- What we found
- Evaporator fan blade cracked, poor airflow
- What we did
- Replaced fan blade and motor, rebalanced airflow
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Common problems
Technician tip
Don't block the air vent at the top of the cabinet with boxes — freezers need that airflow to defrost properly.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why does my commercial freezer keep frosting up?
Usually a defrost failure or a door gasket that no longer seals. Both are routine repairs.
Should I unplug the freezer to defrost it?
Only as a temporary fix. If it ices up again in a few days, a defrost part has failed and needs to be replaced.
How much does reach-in freezer repair cost in Matthews, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Matthews?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28104?
Yes. We serve Matthews and all of Matthews, NC, including ZIP codes 28104, 28105.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Matthews, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |