True Repair in Matthews, NC
Our True repair service covers all of Matthews, NC.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
We know the local businesses, the building types and how hot a Matthews kitchen gets in July. True makes reach-ins, prep tables, undercounters, bar coolers and merchandisers, and we repair them on-site.
True service for Matthews businesses
Matthews combines a walkable downtown restaurant row with heavy retail along US-74 and a busy medical corridor. We serve businesses near downtown Matthews on Trade Street, Independence Boulevard (US-74) and Sycamore Commons, including ZIP codes 28104, 28105 in Mecklenburg County, NC.
Our technicians are in Matthews most days of the week, so a call from a business on Sycamore Commons usually fits into the same day's route. Many of our Matthews customers are along downtown Matthews on Trade Street and Matthews Township Parkway, where busy kitchens run True equipment hard from open to close. If a repair is not worth the money, we tell you and quote the replacement — no Matthews customer is pushed into a new unit they don't need. Because we also work in Mint Hill and Stallings, a technician is often already nearby when a Matthews business calls.
True problems we fix in Matthews
- True reach-in refrigerator: compressor clicking on and off
- True reach-in refrigerator: gasket torn or door sagging
- True reach-in freezer: controller showing alarms
- True reach-in freezer: door hard to open or not sealing
- True prep table and sandwich unit: cabinet cold but rail warm
- True prep table and sandwich unit: water leaking into the cabinet
- True undercounter and worktop refrigerator: drawers not sealing
- True undercounter and worktop refrigerator: chef base sagging or drawers sticking
- True refrigerated display case: product warm at the front of the case
- True refrigerated display case: ice on the coil
- True bar cooler and back bar: frost inside the cabinet
- True bar cooler and back bar: unit running constantly
- True draft beer and keg cooler: foamy or warm beer
- True draft beer and keg cooler: ice in the glycol bath
- True blast chiller: cycle takes too long
- True blast chiller: alarm codes
True equipment we repair
- True Reach-In Refrigerator repair in Matthews
- True Reach-In Freezer repair in Matthews
- True Prep Table & Sandwich Unit repair in Matthews
- True Undercounter & Worktop Refrigerator repair in Matthews
- True Refrigerated Display Case repair in Matthews
- True Bar Cooler & Back Bar repair in Matthews
- True Draft Beer & Keg Cooler repair in Matthews
- True Blast Chiller repair in Matthews
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Refrigerated Display CaseGrocery Stores & Supermarkets
Glass-door merchandiser fogging up
- What we found
- Door anti-sweat heater failed
- What we did
- Replaced the door heater and checked the controller
✓ Typically fixed in one visit
- Reach-In RefrigeratorCafés & Coffee Shops
Dairy reach-in warm at the top shelf
- What we found
- Evaporator fan blade cracked, poor airflow
- What we did
- Replaced fan blade and motor, rebalanced airflow
✓ Typically fixed in one visit
- Bar Cooler & Back BarBars & Nightclubs
Back-bar cooler bottles not cold
- What we found
- Thermostat out of calibration
- What we did
- Replaced the thermostat and set to 36°F
✓ Typically fixed in one visit
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
- Reach-In RefrigeratorRestaurants
Two-door reach-in at 45°F on the line
- What we found
- Condenser fan motor not running
- What we did
- Replaced the condenser fan motor and cleaned the coil
✓ Typically fixed in one visit
- Prep Table & Sandwich UnitRestaurants
Sandwich unit lid won't stay open
- What we found
- Broken lid hinge pin
- What we did
- Replaced the hinge set and adjusted the lid
✓ Typically fixed the same day
- Prep Table & Sandwich UnitPizzerias
Pizza prep table rail pans at 46°F
- What we found
- Dirty condenser and weak evaporator fan
- What we did
- Cleaned the condenser, replaced the fan motor, rail back to 39°F
✓ Typically fixed in one visit
- Draft Beer & Keg CoolerBreweries & Taprooms
Foamy pours on every tap
- What we found
- Glycol chiller pump failing, lines warming
- What we did
- Replaced the glycol pump and topped up glycol
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Do you repair True equipment in Matthews?
Yes. We repair True reach-in refrigerator, reach-in freezer, prep table and sandwich unit, undercounter and worktop refrigerator, refrigerated display case, bar cooler and back bar, draft beer and keg cooler, blast chiller for businesses throughout Matthews, NC.
Are you an authorized True dealer?
No — we are an independent commercial service company. We repair True equipment and warranty our work for 30 days labor and 90 days parts.
How much does True repair cost in Matthews, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Matthews?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Matthews, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |