True Repair in Charlotte, NC
True makes reach-ins, prep tables, undercounters, bar coolers and merchandisers.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
We repair True equipment for restaurants, bars, stores and institutional kitchens across Charlotte and nearby cities — $135 service call · $50 off repair.
True problems we fix
- True reach-in refrigerator: not cold enough or temperature swings
- True reach-in refrigerator: frost on the back wall or coil
- True reach-in refrigerator: compressor clicking on and off
- True reach-in freezer: product softening or above 0°f
- True reach-in freezer: heavy frost on the coil or walls
- True reach-in freezer: door hard to open or not sealing
- True prep table and sandwich unit: top rail pans above 41°f
- True prep table and sandwich unit: cabinet cold but rail warm
- True prep table and sandwich unit: ice on the coil
- True undercounter and worktop refrigerator: not holding temperature during service
- True undercounter and worktop refrigerator: compressor very hot or tripping
- True undercounter and worktop refrigerator: drawers not sealing
- True refrigerated display case: product warm at the front of the case
- True refrigerated display case: glass fogging or sweating
- True refrigerated display case: lights out or flickering
- True bar cooler and back bar: beer and bottles not cold enough
- True bar cooler and back bar: doors not closing
- True bar cooler and back bar: unit running constantly
- True draft beer and keg cooler: foamy or warm beer
- True draft beer and keg cooler: glycol chiller running warm or alarming
- True draft beer and keg cooler: keg cooler above 38°f
- True blast chiller: cycle takes too long
- True blast chiller: probe errors
- True blast chiller: not reaching target temperature
True equipment we service
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Prep Table & Sandwich UnitRestaurants
Sandwich unit lid won't stay open
- What we found
- Broken lid hinge pin
- What we did
- Replaced the hinge set and adjusted the lid
✓ Typically fixed the same day
- Refrigerated Display CaseGrocery Stores & Supermarkets
Glass-door merchandiser fogging up
- What we found
- Door anti-sweat heater failed
- What we did
- Replaced the door heater and checked the controller
✓ Typically fixed in one visit
- Draft Beer & Keg CoolerBreweries & Taprooms
Foamy pours on every tap
- What we found
- Glycol chiller pump failing, lines warming
- What we did
- Replaced the glycol pump and topped up glycol
✓ Typically fixed in one visit
- Refrigerated Display CaseBakeries
Bakery display case warm at the front
- What we found
- Evaporator iced from a bad defrost timer
- What we did
- Replaced the timer, defrosted, verified temperatures
✓ Typically fixed in one visit
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
- Prep Table & Sandwich UnitPizzerias
Pizza prep table rail pans at 46°F
- What we found
- Dirty condenser and weak evaporator fan
- What we did
- Cleaned the condenser, replaced the fan motor, rail back to 39°F
✓ Typically fixed in one visit
- Bar Cooler & Back BarBars & Nightclubs
Back-bar cooler bottles not cold
- What we found
- Thermostat out of calibration
- What we did
- Replaced the thermostat and set to 36°F
✓ Typically fixed in one visit
- Reach-In RefrigeratorRestaurants
Two-door reach-in at 45°F on the line
- What we found
- Condenser fan motor not running
- What we did
- Replaced the condenser fan motor and cleaned the coil
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
True repair near you
- True repair in Ballantyne
- True repair in Pineville
- True repair in Matthews
- True repair in Mint Hill
- True repair in Stallings
- True repair in Indian Trail
- True repair in Weddington
- True repair in Wesley Chapel
- True repair in Waxhaw
- True repair in Monroe
- True repair in Fort Mill
- True repair in Uptown Charlotte
- True repair in South End
- True repair in Dilworth
- True repair in Myers Park
- True repair in SouthPark
- True repair in Plaza Midwood
- True repair in NoDa
- True repair in University City
- True repair in Steele Creek
- True repair in Cotswold
- True repair in Elizabeth
- True repair in Eastover
- True repair in Blakeney
- True repair in Piper Glen
- True repair in Providence Plantation
- True repair in Rea Farms
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Do you repair True equipment in Charlotte?
Yes. We repair True reach-in refrigerator, reach-in freezer, prep table and sandwich unit, undercounter and worktop refrigerator, refrigerated display case, bar cooler and back bar, draft beer and keg cooler, blast chiller across Charlotte and surrounding cities.
Are you a True authorized service agent?
No. We are an independent commercial service company. We work on True equipment using OEM or equivalent parts and back our work with a 30-day labor and 90-day parts warranty.
How much does True repair cost?
The service call is $135 and includes diagnosis. You approve a written price before the repair, with $50 off when you book online.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Charlotte and the surrounding area.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |