Refrigerated Display Case Repair in Matthews, NC
When a refrigerated display case goes down in Matthews, food, sales and inspections are on the line.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Our technicians arrive with common parts and fix most problems on the first visit. Grocery stores, convenience stores, bakeries and delis depend on display cases and merchandisers to sell product. We repair open multi-deck cases, glass-door merchandisers, deli and bakery cases, and floral coolers.
Refrigerated Display Case repair for Matthews businesses
Matthews combines a walkable downtown restaurant row with heavy retail along US-74 and a busy medical corridor. We serve businesses near downtown Matthews on Trade Street, Independence Boulevard (US-74) and Sycamore Commons, including ZIP codes 28104, 28105 in Mecklenburg County, NC.
Our technicians are in Matthews most days of the week, so a call from a business on Sycamore Commons usually fits into the same day's route. We document every visit with the temperatures we measured and the parts we replaced, which helps Matthews managers with inspections and budgeting. Summer heat in the Charlotte region pushes condensers and compressors to their limit; for Matthews kitchens we check airflow, coil condition and electrical parts on every visit. When a part is not on the truck, we order it the same day from Charlotte-area suppliers and come back to Independence Boulevard (US-74) as soon as it arrives.
Signs you need refrigerated display case repair
- Ice on the coil
- Glass fogging or sweating
- Case running loud
- Product warm at the front of the case
- Water on the floor
- Lights out or flickering
What our technicians do
Display cases fail from dirty coils, failed fans, lighting and anti-sweat heater problems, defrost faults and refrigerant leaks. Fogged or sweating glass and warm product are the signs customers notice first.
- Anti-sweat heater and door heater repair
- Defrost repair
- Evaporator and condenser cleaning
- Leak repair and recharge
- LED lighting and ballast replacement
- Fan motor replacement
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Refrigerated Display CaseGrocery Stores & Supermarkets
Glass-door merchandiser fogging up
- What we found
- Door anti-sweat heater failed
- What we did
- Replaced the door heater and checked the controller
✓ Typically fixed in one visit
- Refrigerated Display CaseBakeries
Bakery display case warm at the front
- What we found
- Evaporator iced from a bad defrost timer
- What we did
- Replaced the timer, defrosted, verified temperatures
✓ Typically fixed in one visit
- Commercial FryerConvenience Stores & Gas Stations
Fryer overheating and tripping the high-limit
- What we found
- Temperature probe failing
- What we did
- Replaced the probe and calibrated the controller
✓ Typically fixed in one visit
- Reach-In RefrigeratorCafés & Coffee Shops
Dairy reach-in warm at the top shelf
- What we found
- Evaporator fan blade cracked, poor airflow
- What we did
- Replaced fan blade and motor, rebalanced airflow
✓ Typically fixed in one visit
- Food Warmer & Holding CabinetCountry Clubs & Event Venues
Holding cabinet not heating before an event
- What we found
- Failed heating element
- What we did
- Replaced the element and tested the thermostat
✓ Typically fixed in one visit
- Walk-In FreezerIce Cream & Frozen Yogurt Shops
Freezer drain line frozen, water pooling
- What we found
- Drain line heater burned out
- What we did
- Installed a new drain line heater and cleared the line
✓ Typically fixed in one visit
- Reach-In FreezerPizzerias
Reach-in freezer frosting up every few days
- What we found
- Defrost heater open circuit
- What we did
- Replaced the defrost heater and tested a full defrost cycle
✓ Typically fixed in one visit
- Commercial Range & CooktopRestaurants
Range pilots keep going out
- What we found
- Worn thermocouples on two burners
- What we did
- Replaced thermocouples, cleaned pilot assemblies
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Refrigerated Display Case brands we repair in Matthews
Common problems
Refrigerated Display Case repair nearby
Technician tip
Keep product behind the load line marked in the case — overloading blocks the air curtain.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Why is my glass-door merchandiser fogging up?
Usually a failed door heater, anti-sweat control or a door that isn't closing fully.
Do you repair open-air multi-deck cases?
Yes, both self-contained and remote-condensing open cases.
How much does refrigerated display case repair cost in Matthews, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Matthews?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28104?
Yes. We serve Matthews and all of Matthews, NC, including ZIP codes 28104, 28105.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Matthews, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |