Soft Serve Too Runny — Repair in Matthews, NC
Soft Serve Too Runny in Matthews, NC? Need soft serve and frozen drink machine repair in Matthews, NC? We send commercial technicians to restaurants, bars, stores and institutional kitchens across Matthews every week.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Likely causes
- Dirty condenser
- Viscosity setting off
- Worn beater or drive belt
- Low refrigerant
What to do before we arrive
- Check the condenser for dust
- Make sure the machine has airflow
- Don't overload the hopper
Local service
We serve businesses near downtown Matthews on Trade Street, Independence Boulevard (US-74) and Sycamore Commons, including ZIP codes 28104, 28105 in Mecklenburg County, NC.
Many of our Matthews customers are along downtown Matthews on Trade Street and Matthews Township Parkway, where busy kitchens run soft serve and frozen drink machine equipment hard from open to close. Because we also work in Mint Hill and Stallings, a technician is often already nearby when a Matthews business calls. Businesses in ZIP 28104 and 28105 can book online in 30 seconds, and the first available operator calls back during business hours. If a repair is not worth the money, we tell you and quote the replacement — no Matthews customer is pushed into a new unit they don't need.
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops
Soft serve coming out runny
- What we found
- Dirty condenser and worn drive belt
- What we did
- Cleaned the condenser, replaced the belt, adjusted viscosity
✓ Typically fixed in one visit
- Commercial FryerRestaurants
Fryer won't heat before lunch
- What we found
- Weak thermopile
- What we did
- Replaced the thermopile and tested the gas valve
✓ Typically fixed in one visit
- Commercial DishwasherRestaurants
Dishwasher not draining
- What we found
- Drain valve stuck with debris
- What we did
- Cleared and rebuilt the drain valve
✓ Typically fixed in one visit
- Commercial Range & CooktopRestaurants
Range pilots keep going out
- What we found
- Worn thermocouples on two burners
- What we did
- Replaced thermocouples, cleaned pilot assemblies
✓ Typically fixed in one visit
- Reach-In RefrigeratorRestaurants
Two-door reach-in at 45°F on the line
- What we found
- Condenser fan motor not running
- What we did
- Replaced the condenser fan motor and cleaned the coil
✓ Typically fixed in one visit
- Commercial OvenBakeries
Convection oven baking unevenly
- What we found
- Blower motor bearings worn
- What we did
- Replaced the convection blower motor
✓ Typically fixed in one visit
- Walk-In FreezerIce Cream & Frozen Yogurt Shops
Freezer drain line frozen, water pooling
- What we found
- Drain line heater burned out
- What we did
- Installed a new drain line heater and cleared the line
✓ Typically fixed in one visit
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Frequently asked questions
Why is my soft serve machine too runny?
Most often: dirty condenser; low refrigerant; viscosity setting off; worn beater or drive belt.
How much does soft serve and frozen drink machine repair cost in Matthews, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Matthews?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28104?
Yes. We serve Matthews and all of Matthews, NC, including ZIP codes 28104, 28105.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Matthews, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |