Ice Machine Not Making Ice — Repair in Matthews, NC
Ice Machine Not Making Ice in Matthews, NC? Matthews businesses call us for fast, honest ice machine repair. You get a flat $135 service call and a written price before any work starts.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Likely causes
- Failed water inlet valve or pump
- Dirty condenser
- Scale on the evaporator
- Bad sensor or control board
- Water supply off or clogged filter
What to do before we arrive
- Check the water supply valve is open
- Check the water filter
- Make sure the machine has airflow
- Note any flashing lights or codes
Local service
We serve businesses near downtown Matthews on Trade Street, Independence Boulevard (US-74) and Sycamore Commons, including ZIP codes 28104, 28105 in Mecklenburg County, NC.
From quick-service counters near Sycamore Commons to full kitchens near downtown Matthews on Trade Street, Matthews businesses rely on us for ice machine work. We document every visit with the temperatures we measured and the parts we replaced, which helps Matthews managers with inspections and budgeting. Because we also work in Mint Hill and Stallings, a technician is often already nearby when a Matthews business calls. Businesses in ZIP 28104 and 28105 can book online in 30 seconds, and the first available operator calls back during business hours.
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Draft Beer & Keg CoolerBreweries & Taprooms
Foamy pours on every tap
- What we found
- Glycol chiller pump failing, lines warming
- What we did
- Replaced the glycol pump and topped up glycol
✓ Typically fixed in one visit
- Prep Table & Sandwich UnitPizzerias
Pizza prep table rail pans at 46°F
- What we found
- Dirty condenser and weak evaporator fan
- What we did
- Cleaned the condenser, replaced the fan motor, rail back to 39°F
✓ Typically fixed in one visit
- Commercial Range & CooktopRestaurants
Range pilots keep going out
- What we found
- Worn thermocouples on two burners
- What we did
- Replaced thermocouples, cleaned pilot assemblies
✓ Typically fixed in one visit
- Reach-In RefrigeratorCafés & Coffee Shops
Dairy reach-in warm at the top shelf
- What we found
- Evaporator fan blade cracked, poor airflow
- What we did
- Replaced fan blade and motor, rebalanced airflow
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Frequently asked questions
Why is my ice machine not making ice?
Most often: scale on the evaporator; water supply off or clogged filter; failed water inlet valve or pump; dirty condenser.
How much does ice machine repair cost in Matthews, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Matthews?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28104?
Yes. We serve Matthews and all of Matthews, NC, including ZIP codes 28104, 28105.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Matthews, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |