Ice Machine Not Making Ice — Repair in Charlotte, NC
Ice Machine Not Making Ice in Charlotte, NC? Looking for reliable ice machine repair near Uptown and the Tryon Street hotel corridor? We serve Charlotte, NC with same-day service when available.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
Likely causes
- Bad sensor or control board
- Dirty condenser
- Scale on the evaporator
- Water supply off or clogged filter
- Failed water inlet valve or pump
What to do before we arrive
- Check the water supply valve is open
- Check the water filter
- Make sure the machine has airflow
- Note any flashing lights or codes
Local service
We serve businesses near Uptown and the Tryon Street hotel corridor, South End and the Rail Trail and the airport and Wilkinson Boulevard, including ZIP codes 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209 in Mecklenburg County, NC.
Businesses in ZIP 28202 and 28203 can book online in 30 seconds, and the first available operator calls back during business hours. From quick-service counters near the airport and Wilkinson Boulevard to full kitchens near Uptown and the Tryon Street hotel corridor, Charlotte businesses rely on us for ice machine work. Summer heat in the Charlotte region pushes condensers and compressors to their limit; for Charlotte kitchens we check airflow, coil condition and electrical parts on every visit. Because we also work in Uptown Charlotte and South End, a technician is often already nearby when a Charlotte business calls.
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Ice MachineConvenience Stores & Gas Stations
Ice machine showing a flashing error light
- What we found
- Water inlet valve not opening
- What we did
- Replaced the inlet valve and verified full fill
✓ Typically fixed in one visit
- Ice MachineHotels & Banquet Facilities
Floor ice machine not harvesting
- What we found
- Faulty harvest assist and a weak water pump
- What we did
- Replaced both parts and ran test cycles
✓ Typically fixed in one visit
- Ice MachineHospitals & Senior Living
Nugget ice machine leaking onto the floor
- What we found
- Cracked drain hose behind the unit
- What we did
- Replaced the hose, cleaned and sanitized the machine
✓ Typically fixed in one visit
- Ice MachineBars & Nightclubs
Ice machine making half the usual ice
- What we found
- Heavy scale on the evaporator plate
- What we did
- Descaled, sanitized and replaced the water filter
✓ Typically fixed in one visit
- Prep Table & Sandwich UnitRestaurants
Sandwich unit lid won't stay open
- What we found
- Broken lid hinge pin
- What we did
- Replaced the hinge set and adjusted the lid
✓ Typically fixed the same day
- Commercial Range & CooktopRestaurants
Range pilots keep going out
- What we found
- Worn thermocouples on two burners
- What we did
- Replaced thermocouples, cleaned pilot assemblies
✓ Typically fixed in one visit
- Refrigerated Display CaseBakeries
Bakery display case warm at the front
- What we found
- Evaporator iced from a bad defrost timer
- What we did
- Replaced the timer, defrosted, verified temperatures
✓ Typically fixed in one visit
- Coffee & Beverage EquipmentCafés & Coffee Shops
Coffee brewer not hot
- What we found
- Scale-coated heating element
- What we did
- Replaced the element, descaled the tank
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Frequently asked questions
Why is my ice machine not making ice?
Most often: scale on the evaporator; water supply off or clogged filter; failed water inlet valve or pump; dirty condenser.
How much does ice machine repair cost in Charlotte, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Charlotte?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Do you serve ZIP code 28202?
Yes. We serve Charlotte and all of Charlotte, NC, including ZIP codes 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Charlotte, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |