True Repair in Monroe, NC
Monroe businesses call us for fast, honest True repair.
- Licensed & insuredCommercial refrigeration and kitchen equipment technicians
- $135 service callClear price before any work starts
- $50 off your repairWhen you book online or mention the website
- Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
- Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
- Same-day serviceWhen you call early — trucks stocked with common parts
You get a flat $135 service call and a written price before any work starts. True makes reach-ins, prep tables, undercounters, bar coolers and merchandisers, and we repair them on-site.
True service for Monroe businesses
Monroe is the Union County seat, with food manufacturing, a hospital, schools and a long restaurant and grocery corridor along US-74. We serve businesses near downtown Monroe on Main Street, Roosevelt Boulevard (US-74) and the Charlotte–Monroe Executive Airport area, including ZIP codes 28110, 28112 in Union County, NC.
Many of our Monroe customers are along downtown Monroe on Main Street and the Atrium Health Union campus, where busy kitchens run True equipment hard from open to close. From quick-service counters near the Charlotte–Monroe Executive Airport area to full kitchens near downtown Monroe on Main Street, Monroe businesses rely on us for True work. Union County health inspectors check cold-holding at 41°F or below and hot-holding at 135°F or above — we repair your True to hold those numbers. Our technicians are in Monroe most days of the week, so a call from a business on the Charlotte–Monroe Executive Airport area usually fits into the same day's route.
True problems we fix in Monroe
- True reach-in refrigerator: water under the unit
- True reach-in refrigerator: not cold enough or temperature swings
- True reach-in freezer: controller showing alarms
- True reach-in freezer: constant running
- True prep table and sandwich unit: compressor overheating
- True prep table and sandwich unit: ice on the coil
- True undercounter and worktop refrigerator: chef base sagging or drawers sticking
- True undercounter and worktop refrigerator: compressor very hot or tripping
- True refrigerated display case: product warm at the front of the case
- True refrigerated display case: ice on the coil
- True bar cooler and back bar: loud fan or compressor
- True bar cooler and back bar: frost inside the cabinet
- True draft beer and keg cooler: ice in the glycol bath
- True draft beer and keg cooler: condensation or ice on lines
- True blast chiller: fans not running
- True blast chiller: not reaching target temperature
True equipment we repair
- True Reach-In Refrigerator repair in Monroe
- True Reach-In Freezer repair in Monroe
- True Prep Table & Sandwich Unit repair in Monroe
- True Undercounter & Worktop Refrigerator repair in Monroe
- True Refrigerated Display Case repair in Monroe
- True Bar Cooler & Back Bar repair in Monroe
- True Draft Beer & Keg Cooler repair in Monroe
- True Blast Chiller repair in Monroe
Save $50 on your repair
Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.
Typical jobs we handle
Examples of common repairs on commercial refrigeration and kitchen equipment.
- Prep Table & Sandwich UnitRestaurants
Sandwich unit lid won't stay open
- What we found
- Broken lid hinge pin
- What we did
- Replaced the hinge set and adjusted the lid
✓ Typically fixed the same day
- Undercounter & Worktop RefrigeratorRestaurants
Chef base losing temperature during the rush
- What we found
- Front grille and condenser clogged with grease
- What we did
- Cleaned the condenser, replaced a worn drawer gasket
✓ Typically fixed in one visit
- Reach-In RefrigeratorRestaurants
Two-door reach-in at 45°F on the line
- What we found
- Condenser fan motor not running
- What we did
- Replaced the condenser fan motor and cleaned the coil
✓ Typically fixed in one visit
- Reach-In RefrigeratorCafés & Coffee Shops
Dairy reach-in warm at the top shelf
- What we found
- Evaporator fan blade cracked, poor airflow
- What we did
- Replaced fan blade and motor, rebalanced airflow
✓ Typically fixed in one visit
- Bar Cooler & Back BarBars & Nightclubs
Back-bar cooler bottles not cold
- What we found
- Thermostat out of calibration
- What we did
- Replaced the thermostat and set to 36°F
✓ Typically fixed in one visit
- Draft Beer & Keg CoolerBreweries & Taprooms
Foamy pours on every tap
- What we found
- Glycol chiller pump failing, lines warming
- What we did
- Replaced the glycol pump and topped up glycol
✓ Typically fixed in one visit
- Refrigerated Display CaseBakeries
Bakery display case warm at the front
- What we found
- Evaporator iced from a bad defrost timer
- What we did
- Replaced the timer, defrosted, verified temperatures
✓ Typically fixed in one visit
- Refrigerated Display CaseGrocery Stores & Supermarkets
Glass-door merchandiser fogging up
- What we found
- Door anti-sweat heater failed
- What we did
- Replaced the door heater and checked the controller
✓ Typically fixed in one visit
Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.
Our warranty
Labor warranty on every repair.
Parts warranty on every part we install.
Extended warranty available on select repairs and installations. The exact term is written on your estimate before work starts.
Frequently asked questions
Do you repair True equipment in Monroe?
Yes. We repair True reach-in refrigerator, reach-in freezer, prep table and sandwich unit, undercounter and worktop refrigerator, refrigerated display case, bar cooler and back bar, draft beer and keg cooler, blast chiller for businesses throughout Monroe, NC.
Are you an authorized True dealer?
No — we are an independent commercial service company. We repair True equipment and warranty our work for 30 days labor and 90 days parts.
How much does True repair cost in Monroe, NC?
The service call is a flat $135, which covers the trip and diagnosis. After diagnosis you get a written price for the repair before any work starts, and you save $50 on the repair when you book online or mention our website.
What are your hours in Monroe?
We are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). Call (980) 983-2911 or send a request online and the first available operator will call you back.
Hours & contact
Commercial Appliances is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time). We serve Monroe, NC.
Phone: (980) 983-2911
Email: omnicommercialrefrigeration@gmail.com
Based in Charlotte, NC. We are a mobile service company — our technicians come to your business.
| Monday | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 3:00 PM |