Open 7 days · Mon–Sat 8 AM–6 PM · Sun 10 AM–3 PMCommercial refrigeration & kitchen equipment repair · Charlotte, NC
Commercial Appliances 📞 (980) 983-2911

Commercial Dishwasher Not Draining — Causes & Fix

Commercial Dishwasher Not Draining? Here are the most likely causes, what you can safely do right now, and when to call a technician.

  • Licensed & insuredCommercial refrigeration and kitchen equipment technicians
  • $135 service callClear price before any work starts
  • $50 off your repairWhen you book online or mention the website
  • Warranty on every job30-day labor, 90-day parts, extended 1, 3 or 5 years on select work
  • Open 7 days a weekMon–Sat 8 AM–6 PM · Sun 10 AM–3 PM
  • Same-day serviceWhen you call early — trucks stocked with common parts
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7 daysopen every week
89+brands repaired
36cities & neighborhoods
1–5 yrextended warranty options

We repair this every week across Charlotte — $135 service call · $50 off repair.

Most likely causes

  • Clogged drain or strainer
  • Failed drain valve or pump
  • Blocked drain line
  • Float switch failure

What to do right now

  • Clean the strainers and scrap screens
  • Turn the machine off
  • Check the floor drain

When to call

If the problem comes back, product is above safe temperature, or the fix involves refrigerant, gas or electrical parts, call a technician. Low rinse temperature, failed booster heaters, pump motors, solenoids, chemical feeders and drain valves are the most common repairs. We verify final rinse temperature before we leave.

Save $50 on your repair

Book online or mention our website when you call and we take $50 off the repair. The service call is a flat $135, and you get a clear price before any work begins — no surprises.

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Typical jobs we handle

Examples of common repairs on commercial refrigeration and kitchen equipment.

  • Commercial DishwasherRestaurants

    Dishwasher not draining

    What we found
    Drain valve stuck with debris
    What we did
    Cleared and rebuilt the drain valve

    ✓ Typically fixed in one visit

  • Commercial DishwasherHotels & Banquet Facilities

    Dish machine final rinse at 160°F

    What we found
    Booster heater element burned out
    What we did
    Replaced the element, verified 180°F final rinse

    ✓ Typically fixed in one visit

  • Commercial OvenPizzerias

    Conveyor pizza oven not reaching temperature

    What we found
    Failed igniter and flame sensor
    What we did
    Replaced igniter and sensor, verified bake temperature

    ✓ Typically fixed in one visit

  • Soft Serve & Frozen Drink MachineIce Cream & Frozen Yogurt Shops

    Soft serve coming out runny

    What we found
    Dirty condenser and worn drive belt
    What we did
    Cleaned the condenser, replaced the belt, adjusted viscosity

    ✓ Typically fixed in one visit

  • Refrigerated Display CaseBakeries

    Bakery display case warm at the front

    What we found
    Evaporator iced from a bad defrost timer
    What we did
    Replaced the timer, defrosted, verified temperatures

    ✓ Typically fixed in one visit

  • Commercial FryerConvenience Stores & Gas Stations

    Fryer overheating and tripping the high-limit

    What we found
    Temperature probe failing
    What we did
    Replaced the probe and calibrated the controller

    ✓ Typically fixed in one visit

  • Prep Table & Sandwich UnitRestaurants

    Sandwich unit lid won't stay open

    What we found
    Broken lid hinge pin
    What we did
    Replaced the hinge set and adjusted the lid

    ✓ Typically fixed the same day

  • Undercounter & Worktop RefrigeratorRestaurants

    Chef base losing temperature during the rush

    What we found
    Front grille and condenser clogged with grease
    What we did
    Cleaned the condenser, replaced a worn drawer gasket

    ✓ Typically fixed in one visit

Examples for illustration. Every job is diagnosed on site; parts, time and price depend on the equipment.

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Related

Frequently asked questions

Why is my commercial dishwasher not draining?

Most often: clogged drain or strainer; failed drain valve or pump; blocked drain line; float switch failure.

Can I fix it myself?

Simple checks are safe: clean the strainers and scrap screens; turn the machine off. Refrigerant, gas and electrical repairs should be done by a licensed technician.

How fast can you come?

Same-day service is often available. Hours: Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM (Eastern Time).

Equipment down? Get a technician on the way.

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